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Making the decision to take your small business abroad can be such a rewarding experience, however, it takes serious grit and determination to spread your brand overseas.
There are several important steps that you must follow if you wish to be successful in your quests, and luckily it needn’t be as difficult as you might expect to get started today. So, if you would like to find out more, then simply read on!
Learn The Lingo
Before you even think about selling your products and services overseas, you must make an effort to break down the language barrier in an attempt at learning the lingo.
This doesn’t mean you as the manager or owner are required to learn the language of every country you wish to sell in, however, you must have at least one member of staff that is able to speak fluently.
They can translate anything that needs to be translated, from advertising campaigns to customer complaints. They can act as a point of contact for your overseas clientele when moving your brand overseas, keeping customer service levels sky-high.
Convert Currency Properly
Shoppers in different countries will no doubt be paying in several currencies, including euros, dollars and more, and the responsibility is on you to convert this money properly without spending a considerable sum on fees.
Utilising a foreign currency account is one of the best options to explore, as you can receive payments in every kind of currency without the usual hassle of having to open many different business bank accounts in each country.
Never make the mistake of limiting the currency that your business accepts, as you could end up missing out on thousands of orders (and a sizable profit!).
Acknowledge Cultural Differences
It’s fair to say that each country has its own unique culture and way of life. Acknowledging these cultural differences is key when attempting to take your brand overseas, as making a bad first impression by insulting your new clientele or target audience could cause your project to come crashing down.
Take the time to research each country and market that you aim to sell in, noting important features such as religion to make sure you do not upset or offend your new customers.
It’s a good idea to utilise your native speaking employee at this point, as they will likely have considerable knowledge of local customs and cultures that you can utilise to adapt your business accordingly.
Don’t Set Your Sights Too High
Expecting your business to hit the ground running and achieving hundreds of thousands of international orders as soon as you launch is simply going to set you up for disappointment.
It’s vital that you do not set unachievable goals when selling overseas, as you must work long and hard to build up the same reputation that you now have at home.
Learning how to successfully spread your brand overseas has never been such a simple task when you can utilise the brilliant tips and tricks that have been carefully detailed above!
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